Technical Program Manager [Malang]
Malang, East Java, Indonesia
Full Time
Mid Level
What is Shipper:
Shipper is Indonesia's leading digital logistics company, specializing in end-to-end supply chain solutions for e-commerce businesses and enterprises. Established in 2017, Shipper is on a mission to democratize top-tier logistics across Indonesia. We are backed by prominent investors, including Naspers, Floodgate, Y-Combinator, Lightspeed Venture Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.
What will you do:
- Lead technical program planning and execution across multiple teams, departments, and functions
- Define program roadmaps, timelines, dependencies, and risks
- Work with engineering, product management, and cross-functional teams to establish program requirements, goals, and milestones
- Drive technical vision, strategy, and program management discipline across the organization
- Monitor program progress and ensure timely resolution of issues and risks
- Communicate program status, progress, and issues to stakeholders, executive leadership, and other teams
- Ensure that programs are delivered on time, within scope, and within budget
- Foster a culture of continuous improvement and innovation in program management practices
- Manage and mentor a team of technical program managers
- Supporting the company by implementing continuous improvement of integrated management system: ISO 9001:2015 (quality management system), ISO 14001:2015 (environmental management system), ISO 45001:2018 (safety management system)
- Supporting the company by implementing continuous improvement of the information security management system: ISO 27001:2013
What are the requirements:
- Willing to work onsite at our Malang's office [full WFO]
- Bachelor's Degree in Computer Science, Computer Engineering or equivalent degree
- Ability to be involved in end-to-end software development and familiar with necessary technology needs
- Ability to evaluate product performance metrics, as well as diagnose and resolve issues
- Ability to work collaboratively in a cross-functional team environment
- Solid knowledge and experience with Agile methodologies, especially Scrum
- Demonstrated problem-solving skills
- Excellent verbal and written communication skill and able to translate between business and technical terms
- Strong organizational and problem-solving skills
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